Customer retention, loyalty and satisfaction in the German mobile cellular telecommunications market
In: Telecommunications Policy, Vol. 25 (2001), pp. 249 - 269
Title in English:
Customer retention, loyalty and satisfaction in the German mobile cellular telecommunications market
Author:
Year of publication:
2001
Language of text:
English
Appears in
Title in English (abbreviated):
Telecommun. Policy
Place of publication:
New York
Publisher:
Elsevier
in:
Vol. 25 (2001), pp. 249 - 269
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ISSN
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