Jung, Reinhard; Kochbeck, Jessica; Nagel, Annett:
Student retention through customized service processes
In: Towards Sustainable Society on Ubiquitous Networks : The 8th IFIP Conference on e-Business, e-Services, and e-Society (I3E 2008), September 24–16, 2008, Tokyo, Japan / Oya, Makoto; Uda, Ryuya; Yasunobu, Chizuko (Eds.). - IFIP Conference on e-Business, e-Services, and e-Society (I3E) ; September 24–26, 2008, Tokyo, Japan - Boston: Springer, 2008, pp. 221 - 231
2008book article/chapter in Proceedings
Computer ScienceEconomicsFaculty of Business Administration and Economics » Business Information Systems
Title in English:
Student retention through customized service processes
Author:
Jung, ReinhardUDE
LSF ID
48191
Other
connected with university
;Kochbeck, JessicaUDE
LSF ID
47907
Other
connected with university
;Nagel, AnnettUDE
LSF ID
47298
Other
connected with university
DOI
10.1007/978-0-387-85691-9_19
Language of text:
English
Appears in
Towards Sustainable Society on Ubiquitous Networks : The 8th IFIP Conference on e-Business, e-Services, and e-Society (I3E 2008), September 24–16, 2008, Tokyo, Japan
Conference
IFIP Conference on e-Business, e-Services, and e-Society (I3E) ; September 24–26, 2008, Tokyo, Japan
Editor:
Oya, Makoto;Uda, Ryuya;Yasunobu, Chizuko
Place of publication:
Boston
Publisher:
Springer
Year of publication:
2008
in:
pp. 221 - 231
DOI
10.1007/978-0-387-85691-9
ISBN
978-0-387-85690-2
ISBN
978-1-4419-4672-0
ISBN
978-0-387-85691-9

Abstract:

This book constitutes the refereed proceedings of the 8th IFIP Conference on e-Business, e-Services, and e-Society (I3E 2008) held in Tokyo, Japan on September 24-26, 2008. "The IFIP" series publishes state-of-the-art results in the sciences and technologies of information and communication. The scope of the series includes: foundations of computer science; software theory and practice; education; computer applications in technology; communication systems; systems modeling and optimization; information systems; computers and society; computer systems technology; security and protection in information processing systems; artificial intelligence; and human-computer interaction.Proceedings and post-proceedings of refereed international conferences in computer science and interdisciplinary fields are featured. These results often precede journal publication and represent the most current research. The principal aim of the "IFIP" series is to encourage education and the dissemination and exchange of information about all aspects of computing.