- LSF ID
- 60198
- ORCID
-
0000-0002-3366-2049
- Other
- connected with university
- LSF ID
- 57554
- ORCID
-
0000-0002-4432-5531
- Other
- connected with university
- LSF ID
- 56899
- ORCID
-
0000-0002-9473-2944
- Other
- connected with university
- Other
- connected with university
- GND
- 1202996779
- LSF ID
- 56703
- ORCID
-
0000-0002-6458-7264
- Other
- connected with university
Abstract in English:
Conversational agents can provide valuable cognitive and/or emotional assistance to elderly users or people with cognitive impairments who often have difficulties in organizing and following a structured day schedule. Previous research showed that a virtual assistant that can interact in spoken language would be a desirable help for those users. However, these user groups pose specific requirements for spoken dialogue interaction that existing systems hardly meet. This paper presents work on a virtual conversational assistant that was designed for, and together with, elderly as well as cognitively handicapped users. It has been specifically developed to enable ‘socially cooperative dialogue’ – adaptive and aware conversational interaction in which mutual understanding is co-constructed and ensured collaboratively. The technical approach is described and results of evaluation studies are reported.