Hügens, Torben:
Grundlagen der Relationship Management Balanced Scorecard
In: Wissensmanagement in Dienstleistungsnetzwerken : Wissenstransfer fördern mit der Relationship Management Balanced Scorecard / Zelewski, Stephan; Ahlert, Dieter; Kenning, Peter; Schütte, Reinhard (Eds.). - Wiesbaden: Gabler, 2005 - (Information - Organisation - Produktion), pp. 97 - 119
2005book article/chapter in collection
EconomicsFaculty of Business Administration and Economics » Business Administration » Production and Industrial Information Management
Title in German:
Grundlagen der Relationship Management Balanced Scorecard
Author:
Hügens, Torben
Language of text:
German