Dorloff, Frank-Dieter:
Analyse und Management des Kundenservice
In: Service- und Materialmanagement : Fälle - Konzepte - Instrumente / Dorloff, Frank-Dieter; Roth, Paul (Eds.). - Wiesbaden: Gabler, 1985, pp. 19 - 37
1985book article/chapter in collection
Economics
Title in German:
Analyse und Management des Kundenservice
Author:
Dorloff, Frank-DieterUDE
LSF ID
5168
Other
connected with university
DOI
10.1007/978-3-322-84008-0_3
Language of text:
German
Appears in
Service- und Materialmanagement : Fälle - Konzepte - Instrumente
Editor:
Dorloff, Frank-Dieter
LSF ID
5168
;Roth, Paul
LSF ID
1010
Place of publication:
Wiesbaden
Publisher:
Gabler
Year of publication:
1985
in:
pp. 19 - 37
DOI
10.1007/978-3-322-84008-0
ISBN
978-3-409-13304-3
ISBN
978-3-322-84008-0