Burke, Robin; Adomavicius, Gediminas; Bogers, Toine; Di Noia, Tommaso; Kowald, Dominik; Neidhardt, Julia; Özgöbek, Özlem; Soledad Pera, Maria; Tintarev, Nava; Ziegler, Jürgen:
De-centering the (Traditional) User : Multistakeholder Evaluation of Recommender Systems
2025
2025PreprintOpen Access
InformatikFakultät für Ingenieurwissenschaften » Informatik und Angewandte Kognitionswissenschaft » Informatik » Interaktive Systeme / Interaktionsdesign
Titel in Englisch:
De-centering the (Traditional) User : Multistakeholder Evaluation of Recommender Systems
Autor*in:
Burke, Robin;Adomavicius, Gediminas;Bogers, Toine;Di Noia, Tommaso;Kowald, Dominik;Neidhardt, Julia;Özgöbek, Özlem;Soledad Pera, Maria;Tintarev, Nava;Ziegler, JürgenUDE
GND
1015876811
LSF ID
3881
ORCID
0000-0001-9603-5272ORCID iD
Sonstiges
der Hochschule zugeordnete*r Autor*in
Erscheinungsjahr:
2025
Open Access?:
Open Access
arXiv.org ID
Sprache des Textes:
Englisch
Ressourcentyp:
Text
Access Rights:
Open Access

Abstract in Englisch:

Multistakeholder recommender systems are those that account for the impacts and preferences of multiple groups of individuals, not just the end users receiving recommendations. Due to their complexity, these systems cannot be evaluated strictly by the overall utility of a single stakeholder, as is often the case of more mainstream recommender system applications. In this article, we focus our discussion on the challenges of multistakeholder evaluation of recommender systems. We bring attention to the different aspects involved -- from the range of stakeholders involved (including but not limited to providers and consumers) to the values and specific goals of each relevant stakeholder. We discuss how to move from theoretical principles to practical implementation, providing specific use case examples. Finally, we outline open research directions for the RecSys community to explore. We aim to provide guidance to researchers and practitioners about incorporating these complex and domain-dependent issues of evaluation in the course of designing, developing, and researching applications with multistakeholder aspects.