Kuzuoka, Hideaki; Pitsch, Karola; Suzuki, Yuya; Kawaguchi, Ikkaku; Yamazaki, Keiichi; Yamazaki, Akiko; Kuno, Yoshinori; Luff, Paul; Heath, Christian:
Effect of restarts and pauses on achieving a state of mutual orientation between a human and a robot
In: Conference proceedings : the 2008 ACM Conference on Computer Supported Cooperative Work : November 8 - 12, 2008, Hilton San Diego Resort, San Diego, California, USA - New York, NY: ACM, 2008, pp. 201 - 204
2008book article/chapter in collection
Communication StudiesFaculty of Humanities » Institut für Kommunikationswissenschaft
Title:
Effect of restarts and pauses on achieving a state of mutual orientation between a human and a robot
Author:
Kuzuoka, Hideaki; Pitsch, KarolaORCID iDLSF; Suzuki, Yuya; Kawaguchi, Ikkaku; Yamazaki, Keiichi; Yamazaki, Akiko; Kuno, Yoshinori; Luff, Paul; Heath, Christian

Abstract:

In this paper we consider the development of a museum guide robot that has both autonomous and remotely controlled features. We focus on the capabilities such a robot could have to help focus the attention of a visitor on an object or artefact. Inspired by studies of social interaction, which investigate whether the robot could deploy "restarts" and "pauses" at certain moments in its talk to first elicit the visitor's attention/gaze towards the robot. We report an experiment where we deployed such a robot to interact with real visitors to a science museum. These experiments show that such a strategy does seem to have a significant impact on obtaining the visitor's gaze.