Ziegler, Jürgen:
Challenges in User-Centered Engineering of AI-based Interactive Systems
In: HCI Engineering 2019 : Methods and Tools for Advanced Interactive Systems and Integration of Multiple Stakeholder Viewpoint / Weyers, Benjamin; Bowen, Judy (Eds.). - HCI Engineering 2019, 18 June 2019, Valencia, Spain - Aachen: RWTH Aachen, 2019 - (CEUR Workshop Proceedings ; 2503), pp. 51 - 55
2019book article/chapter in ProceedingsOA Gold
Computer ScienceFaculty of Engineering » Computer Science and Applied Cognitive Science » Computer Science » Interactive Systems
Title in English:
Challenges in User-Centered Engineering of AI-based Interactive Systems
Ziegler, JürgenUDE
0000-0001-9603-5272ORCID iD
connected with university
Open Access?:
OA Gold
Scopus ID
OA platinum
Language of text:
Keyword, Topic:
Explainable Artificial Intelligence ; Intelligent Algorithms ; Interactive Systems ; User Interface Engineering

Abstract in English:

Intelligent algorithms have reached a new level of performance in recent years and are increasingly employed in application areas such as speech and image recognition, data analytics, or recommender systems. The proliferation of these techniques poses a range of new challenges for the design and engineering of interactive systems since they tend to act as black boxes and do not offer the transparency and level of control to the user which is considered a prerequisite for user-centered design in the HCI field. In this position paper, we provide an overview of the broad areas related to intelligent algorithms and HCI that will need further research in the future to make systems useful, usable and trustable.