Diaz Ferreyra, Nicolás Emilio; Shahi, Gautam Kishore; Tony, Catherine; Stieglitz, Stefan; Scandariato, Riccardo:
Regret, Delete, (Do Not) Repeat : An Analysis of Self-Cleaning Practices on Twitter After the Outbreak of the COVID-19 Pandemic
In: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems / Schmidt, Albrecht; Väänänen, Kaisa; Goyal, Tesh; Kristensson, Per Ola; Peters, Anicia (Hrsg.). - CHI '23: CHI Conference on Human Factors in Computing Systems, April 23 - 28, 2023, Hamburg - New York: Association for Computing Machinery, 2023 - (ACM Conferences) (ACM Digital Library), Artikel 246
2023Buchaufsatz/Kapitel in TagungsbandOA Bronze
Medizin
Titel in Englisch:
Regret, Delete, (Do Not) Repeat : An Analysis of Self-Cleaning Practices on Twitter After the Outbreak of the COVID-19 Pandemic
Autor*in:
Diaz Ferreyra, Nicolás EmilioUDE
LSF ID
57862
ORCID
0000-0001-6304-771XORCID iD
Sonstiges
der Hochschule zugeordnete*r Autor*in
;
Shahi, Gautam Kishore
;
Tony, Catherine
;
Stieglitz, StefanUDE
GND
1020953853
LSF ID
56892
ORCID
0000-0002-4366-1840ORCID iD
Sonstiges
der Hochschule zugeordnete*r Autor*in
;
Scandariato, Riccardo
Open Access?:
OA Bronze
Scopus ID
Sprache des Textes:
Englisch
Schlagwort, Thema:
COVID-19 ; crisis communication ; deleted tweets ; online regrets ; privacy ; self-disclosure

Abstract in Englisch:

During the outbreak of the COVID-19 pandemic, many people shared their symptoms across Online Social Networks (OSNs) like Twitter, hoping for others' advice or moral support. Prior studies have shown that those who disclose health-related information across OSNs often tend to regret it and delete their publications afterwards. Hence, deleted posts containing sensitive data can be seen as manifestations of online regrets. In this work, we present an analysis of deleted content on Twitter during the outbreak of the COVID-19 pandemic. For this, we collected more than 3.67 million tweets describing COVID-19 symptoms (e.g., fever, cough, and fatigue) posted between January and April 2020. We observed that around 24% of the tweets containing personal pronouns were deleted either by their authors or by the platform after one year. As a practical application of the resulting dataset, we explored its suitability for the automatic classification of regrettable content on Twitter.